Fuvani Studio provides a digital service (AI-generated room designs). Once a design is generated, it cannot be returned.
If you are charged but do not receive your design due to a technical issue, please contact us at support@fuvani.com within 24 hours, including your payment details. After verifying the issue, we may provide a refund or reprocess the design.
Orders cannot be cancelled after the AI design generation has started.
For refund questions, email: support@fuvani.com.